Famous for its espresso culture, Italy is our principal supplier for coffee machines specialize in espresso systems (beans/capsules/pods). In partnership for 8 years with GOGECO Group, we are looking for long term relationships with our clients and suppliers.
For that reason we like to meet our customers, listen to their needs and expectations, and propose them the most adequate coffee equipment solution.
We don't just sell equipment, we install it, train the operating staff, provide all tools needed to maintain it, and offer rapid response to any technical emergency.
We usually work on a basis of 1 year warranty for new machines and 6 months for second hand (double for coffee customers) which includes a bi monthly routine check on site. We have a maximum of 2 h response on emergency calls, during business hours
Cleaning products are 20% discount during warranty (or while using our coffees)
Maintenance contract amount and conditions depend mostly on Machine usage (monthly coffee volume) Number of visits per month agreed) Out of business hours type of response) If coffee/tea/chocolate customer or no